Help Us Help You

Is there a way I can avoid invoices being submitted to the Invoice Import Errors queue?

Please ensure your purchase order (PO) has sufficient funding to pay the invoices. Every invoice that is submitted through Transcepta using a PO with negative funding will go to the Invoice Import Errors queue, which is backlogged due to the high volume of errors. It is the department’s responsibility to ensure their POs have sufficient funding for all invoices that will be submitted. If your PO is low on funds, please submit a Change Order Request form to close the PO or add funds. Alternatively, you may need to establish a new PO for future invoices.