Overview
Frequently asked questions for equipment receiving, assembly and delivery.
Q: How do I arrange to have my equipment routed through Logistics' Oyster Point facility?
A: The BearBuy requester in your department must select:
Oyster Point, Oyster Point, 2418REC
620 Forbes Blvd. Oyster Point
So. San Francisco, CA 94080
Q: How do I know when my equipment is received at Oyster Point?
A: One of our Logistics employees will contact you the day that your equipment arrives at Oyster Point. Delivery details will be established to meet your needs.
Q: What if my lab is not ready to take possession of our equipment immediately?
A: If your equipment needs to be held for a short period of time, we are happy to hold it for you. Should your equipment require longer-term storage, we are able to provide this service on a per-cubic-foot storage basis.
Q: How do I request a specific delivery date and time?
A: To make a labor request, navigate to UCSF Logistics Online Warehouse (MyAccess required). If you are first time user of the UCSF Logistics Online Warehouse website, please Request a Logistics Online Warehouse account.
- Select from Service Request >“Labor Services”
- Fill out the description of labor; include your BearBuy purchase order number and other information to complete the delivery
- Click “Continue” to the confirmation page.
- Select your preferred work date
- Select the building and room where you want your equipment to be delivered
- Enter Chart of Accounts (COA) information
- Click “Continue” to finalize your labor request
Q: How do I fill out a labor service request?
- Navigate to UCSF Logistics Online Warehouse (MyAccess required)
- Click on Service Requests
- Click on Labor Services
- Fill out the 200-character field with a brief description of the service needed
- Click Continue
- Fill out the mandatory fields and any others that pertain to your order on the common information page
- Select your Preferred Work Date
- Select your Location/Building
- Select your Room Number
- Enter your Location Contact
- Enter Location Phone Number
- Select your Business Unit
- Enter your Account Number
- Enter your Fund number
- Enter your Department ID if different then auto-fill
- Enter your Project ID
- Enter the Function
- Click if your request requires:
- Decontamination Completed
- Signature
- Click I Agree to Terms and Conditions
- Click Continue
- Click Continue
Make a note of your Labor Services Request Number – this is your reference number if you have a question.
Q: If I have an open labor request and do not wish to use it, how do I cancel it?
- Navigate to UCSF Logistics Online Warehouse (MyAccess required)
- Click on My Reports
- Click on Order Status
- Click on Search
- Locate your order number and click to open
- Click cancel