Logistics Terms & Conditions

Questions? Contact UCSF Logistics

Overview

UCSF Logistics is a recharge unit within the University, therefore special terms and conditions apply to all transactions.

Terms and conditions - UCSF Logistics

Department Responsibility for Financial Review and Notification of Recharge Errors

It is the responsibility of each department to verify monthly journals for accuracy. Please use the Online Warehouse/Reports – Recharge Detail and Invoice/Order Lookup reports to balance against your posted recharges with Logistics. All electronic records are available on the Logistics Online Warehouse for a period of 12 months.

Contact Supply Chain Management (SCM) Logistics within 35 days of monthly journal posting regarding a questionable recharge. Our staff will assist with research and, if the recharge is found to be incorrect, we will make an adjustment to correct the error. Place your request with [email protected], and please include a copy of your campus "My Reports" journal as reference. A member of our staff will contact you for any additional information if needed to complete the request.

Recharge research requests made after 35 days from the journal posting date are subject to administration fees at an hourly rate with a two-hour minimum charge of $192 per transaction request. The hourly rate effective July 1, 2024 is $96 and is subject to change.