Overview
Frequently asked questions about supplier registration.
Q: What is required to create a supplier profile for a U.S. supplier?
A: A completed UCSF Substitute W-9 & Supplier Information Form is required for all UCSF suppliers. The only exceptions are payees that are being issued a refund or reimbursement. The UCSF Substitute W-9 & Supplier Information Form captures information required as part of our onboarding process such as supplier acknowledgement of payment terms, purchase order dispatch method, small/diverse business designations and payment method.
Q: Where do I submit my completed supplier registration forms?
A: Please submit your completed form to [email protected].
Q: What is required to create a supplier profile for a foreign supplier?
For foreign individuals, an IRS Form W-8BEN is required.
For foreign entities, a Substitute W-8BEN-E is required.
For all foreign suppliers, include the supplier’s email address where the PO will be sent. Please submit your completed form to [email protected].
Q: What is required to reactivate a supplier?
A: A completed UCSF Substitute W-9 & Supplier Information Form (or W-8 form if applicable) is required to reactivate a supplier. Please submit your completed form to [email protected].
Q: What is required to update an address for an existing supplier?
A: Updates to remittance addresses and/or banking information are not accepted without proper forms. To update a remittance address, an IRS Form W-9, UCSF Substitute W-9 & Supplier Information Form, or formal notice on company letterhead referencing the new remittance/payment address is required. To add or update a fulfillment/ordering address, submit your request to [email protected]. No form is required.
Q: What are the requirements to sign up for payment by Automated Clearing House (ACH)?
A: To qualify for ACH payments, the supplier must have a business account within the US banking system. The supplier must submit a completed ACH Enrollment Form, along with a voided check, to [email protected]. If a voided check is not available, a bank statement or verification letter from the supplier’s bank confirming the account information will be accepted. Payment by ACH is not available to individuals.