Service levels for processing contract types are based on receipt of complete and accurate information in requisition or business contract form.
|
Contract Type |
Service Level in Work Days |
|---|---|
|
Amount-Based Purchase Order (Blanket) |
90%, Signed in 20 days |
|
DEA-Controlled Substances |
90%, Signed in 10 days |
|
Equipment Lease/Loan/Purchase |
95%, Signed in 30 days |
|
Facility Use |
95%, Signed in 20 days |
|
Independent Consultant |
95%, Signed in 30 days |
|
Independent Contractor (Professional Services) |
95%, Dispatch in 30 days |
|
License Agreements |
95%, Signed in 30 days |
|
Non-Catalog Purchase Order |
90%, Signed in 10 days |
|
Purchase Orders, Goods and Services <$50K, Special Request |
89%, Dispatch in 5 days |
|
Purchase Orders, Goods and Services <$50K, Core Requisition |
89%, Dispatch in 10 days |
|
Purchase Orders, Goods and Services Over $50K |
N/A, Varies |
|
Professional Fee Service with HIPPA |
90%, Signed in 60 days |
|
Relocation/Household Moves |
90%, Signed in 10 days |
|
Statement of Insurance |
95%, Signed in 5 days |
* HIPPA, IT Security Assessments and International Agreements require additional time.