As part of our ongoing BearBuy invoicing project, Supply Chain Management (SCM) has created three new web pages to assist customers and suppliers in the process. They are:

• Invoicing Roles and Responsibilities – This page breaks down roles and responsibilities by department, supplier and SCM, including:
  • Supplier account management, invoice submission and processing, and payment
  • Departments know what they need to do to buy goods or services and get their suppliers paid in a timely manner
  • SCM’s role in the invoicing process from completing and correcting invoice to guidance on issue resolution
• Department Guide to Transcepta  and Supplier Guide to Transcepta – These two pages are designed to take departments and suppliers from the process of registering with Transcepta through receiving payment. They offer information on exclusions, common delays and how to get help. The department page also has tips on supporting use of Transcepta.

The invoicing project team is continuing to work on additional areas, including training materials (website updates, webinars, etc.) for departments and suppliers and improved communications to improve the supplier experience.