My supplier contacted me about an error during invoice submission. How can I help them?
Suppliers can contact Transcepta Support for general invoicing issues by emailing [email protected] or calling (949) 382-2841. Below are some common invoicing errors in Transcepta and how they can be resolved. Additional guidance can be found on the Transcepta website.
Invalid Purchase Order Number Format
Purchase Order is Closed
Purchase Order is Not in Transcepta
Invoice Total Amount Does Not Add Up Correctly
Purchase Order Does Not Match Your Supplier Name
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