Supplier Guide to Graphite Connect

UCSF uses Graphite Connect for onboarding, validating, and maintaining supplier information. All new suppliers who provide goods and/or services to UCSF must complete their registration in Graphite Connect. The system allows suppliers to securely submit and maintain their information, ensuring that details remain accurate and up to date.

Supplier registration is by invitation only. This guide is intended for campus suppliers who have been invited to register with UCSF through the Graphite Connect platform.

UCSF campus departments should refer to the Department Guide to Graphite Connect for instructions on initiating supplier invitations.
 

Graphite Connect is a secure, self-service supplier onboarding platform. It replaces forms and email-based data collection, allowing suppliers to:  

• Submit company details and required documentation directly
• Monitor onboarding progress in real time
• Ensure data accuracy and compliance  

• Invitation Only:  Registration begins after a UCSF department representative sends you an invitation. If you have not received an invitation, contact your UCSF point of contact and request an invitation to register.
• Adding Colleagues:  The first person invited can add additional colleagues to help complete your company profile.  

Before starting registration in Graphite Connect, have the following information ready:

• IRS tax documentation (must be current version)
• W-9 (U.S. suppliers)
• W-8BEN (foreign individuals)
• W-8BEN-E (foreign entities)
• General Liability Insurance* (and any additional coverage required by the UCSF department)
• Banking information for ACH or wire payments (if eligible)  

*For information about certificate of insurance, please visit UCSF Risk Advisory and Insurance Services: Certificates of Insurance. 

Step 1: Department Invitation

• A UCSF department submits a request to invite you to register through Graphite Connect
• Once approved, the invitation is sent to your email address  

Step 2: Invitation Email

• You will receive an email from Graphite Connect with the subject line: “UCSF invites you to connect”
• The email includes a link to begin your registration  

Step 3: Accept the Invitation and Create an Account

• Click Accept Invitation in the email and follow the prompts to create your Graphite Connect account
• Step-by-step instructions are available on the Graphite Support site  

Step 4: Complete Supplier Registration

• Complete the UCSF supplier onboarding questionnaire in Graphite Connect
• Enter company information and upload all required documentation (tax forms, insurance, banking information, if applicable)  

Step 5: Review and Validation

• Graphite Connect and UCSF will review and validate the information submitted
• You may be contacted if additional information or clarification is needed  

Step 6: Approval and Confirmation

• Once your registration is approved, you will receive two emails:
  • Confirmation that your company is connected with UCSF
  • Information about Transcepta, UCSF’s electronic invoicing system

• Graphite Connect Technical Support: Visit the Graphite Support page
• Questions About Supplier Registration: Submit a ticket using the Supply Chain Management Supplier Support Form