Hertz has updated its cross-border rental policy for vehicles rented in the United States. Historically, travel into Mexico was available only for eligible rentals originating from select border-state locations. Going forward, vehicles rented in the United States will no longer be permitted to travel into Mexico. This update further aligns Hertz’s policy with common industry practices regarding vehicle travel into Mexico and supports operational consistency across their network. 

What Travelers Need to Know 

• U.S. Rentals: Vehicles rented from Hertz in the United States may not be driven into Mexico. 

• Rentals in Mexico: This change does not affect Hertz operations within Mexico. UC travelers who need a rental vehicle while in Mexico may continue to rent from Hertz locations in Mexico, subject to applicable rental terms and requirements. 

• Travel to Canada: Eligible cross-border rentals between the United States and Canada are not affected by this policy change. 

For more information on car rentals, visit the Travel pages on the UCSF Supply Chain Management website.