Anchor Institution Mission Procurement and Small Business Office hosted two events (in person and virtually) this month as part of UCSF Staff Resource Days (SRD) 2025 that spotlighted the procurement landscape and strengthen community impact. “Empowering Small Business Growth” WebinarThe Anchor Institution Mission (AIM) Procurement and Small Business Office hosted a webinar June 3 as part of UCSF Staff Resource Days (SRD) 2025. There was great information shared and resources available to support our small business suppliers. Check out the clips and view the job aide discussed from the webinar in the Small Business Supplier Guide. Supplier Connections ExpoThe inaugural SRD25 Supplier Connections Expo on June 5 was a hit! There were about 150 attendees throughout the day from the 200 registered – that included staff, leadership, faculty, HAPROXY25 conference guests and students — who were drawn to the action happening in the Fischer Banquet Room. Our small business suppliers, local caterers, and tenants were amazed by the engagement from UCSF. The feedback from our attendees and exhibitors was positive all around, emphasizing that it was one of the best expos that they have ever attended with UC. Our goal to support our internal communities knowledge of small and local businesses and amplify our procurement resources available was met. We hope to continue making this event happen yearly, but for now, take a moment to see what you may have missed. A special thank you to America To Go; the volunteers from Supply Chain Management, Community and Government Relations, AIM, Office of Diversity and Outreach, and Campus Life Services (these departments that collaborated together for the very first time); and exhibitors Real Estate and University of California Office of the President.
The Tango gift card punchout catalog is available in BearBuy. Tango offers electronic gift cards that can be used for employee recognition and research participant payments. Tango is a digital rewards and incentives platform that exclusively offers electronic gift cards in various denominations. How Does It Work?Digital gift card orders can be placed in the Tango punchout in BearBuy. After requisition approval, the Purchase Order will be generated and dispatched to Tango Card for processing. The gift card recipient will receive an email from Tango with the value of their gift card and a redemption Reward Link. After clicking the redemption link within the email, recipients are directed to an online rewards catalog with 150+ premium gift card brands to choose from. Recipients can split their Reward Link balance across multiple gift cards or spend it all on one and Reward Links never expire. For more information about Tango, please visit SCM Gift Cards.
Five years, five experts, five stars! This month marks the fifth anniversary of the Supply Chain Management (SCM) Response Team. The team consists of five founding members who represent a diverse cross-section of SCM. Together, they provide hands-on support to all UCSF customers and external suppliers. Additionally, they have taken on responsibilities for new projects like Greenphire ClinCard (the clinical research study participant payment solution) as well as supporting the expanding UCSF footprint at UCSF Health Hyde Hospital, UCSF Health Stanyan Hospital, and UCSF Benioff Children’s Hospital Oakland.Five years in, the Response Team is focused on being proactive and educational. They routinely analyze ticket topics and use the data to refine ticket intake forms and update routing for more efficient support workflows. They also use their connection to customers to help identify web content that needs revision and clarification, such as links for software purchases and terminology that better aligns with Controller’s Office materials. In FY 2025, the SCM Response Team resolved 12,466 tickets from 470 teams, assisting 2,274 individuals. Moreover, they triaged and escalated 4,057 tickets to specific experts within SCM.Assembling the SCM Response TeamHastily assembled from existing SCM staff during the pandemic, each member brought unique expertise to the team. Over time, they cross-trained and collaborated to broaden their knowledge and build a reputation for service excellence. Lead SCM Response Team Analyst Philip Nguyen credits confidence in their expertise, routine team exercises, ongoing service training, and close relationships for making this initiative a huge success. Philip states: “I am so proud of our team. Every individual [SCM Response Team Analyst] is committed to serving our community and working closely together. From Josie Ip managing Greenphire inquiries, to Tony Meno presenting support metrics at SCM meetings, to Jasmine Gergis writing newsletter content, and Laura Morsony updating training materials, we are involved in everyone’s business (in helpful ways).”SCM covers a wide range of systems, processes, and areas of expertise. Our highly regulated environment, along with the numerous roles and responsibilities of our customers, creates significant support complexity. The SCM Response Team continually seeks ways to better serve our customers and reduce stress on the rest of our SCM staff.Justin Sullivan, Associate Vice Chancellor and Chief Procurement Officer Supply Chain Management, says: "Few teams have the broad perspective on SCM's operations that the Response Team does. Engaging with suppliers, our stakeholders across health and campus, and delivery teams across all of the domains supported by SCM, the Response Team members have a unique perspective on how we serve our stakeholders and the most valuable ways we can improve." Hot Support Tips for Summer 2025Wire Payments: If UCSF needs to pay via wire transfer, ensure you start with a wire enrollment form for your payee. This enrollment must be completed before UCSF can initiate the wire creation process. The form and details are available on the SCM website.PaymentPlus Program: If your supplier is looking for payment through our PaymentPlus program with U.S. Bank, the supplier should expect a payment transaction from U.S. Bank. Although UCSF is the source of funds, “USBank” will appear as the payor. All details should match the pre-transaction email notification.Guidance on SCM Procedures: For questions or guidance on common SCM procedures, visit our SCM website. If you find information is missing, inaccurate, or confusing, please let the Response Team know in your ticket detail.The SCM Response Team is dedicated to providing exceptional support to all of us. We appreciate your hard work. Congrats on a stellar first five years!
Service procurement breakdown brought to you by Tina Stugart, Supply Chain Management (SCM) Procurement Supervisor and Laura Morsony, SCM Response Team Analyst.
Supply Chain Management (SCM) Logistics has launched a new item numbering system for gas commodities to improve inventory accuracy, simplify ordering, and align with industry standards. While the gas products and pricing remain unchanged, the updated item master introduces a structured format that makes it easier for customers to identify and reorder products correctly. The new format includes codes to represent gas type, grade, and a unique product identifier. See a breakdown of the new numbering convention below: This change affects all stocked gas items ordered through the UCSF Logistics Online Warehouse. A visual breakdown and a cross-reference table are available on the updated Gas and Alcohol Sales webpage. For questions, or to request help placing orders with the new item numbers, please email [email protected].
PacBio has issued a formal product obsolescence notice for several of its Revio consumables, as the company transitions to its newer SPRQ chemistry platform. Key Dates for Discontinued Products:Revio HiFi prep kit 96o Last order date: July 18, 2025o Last ship date: August 15, 2025Other original Revio consumables (including polymerase kits, sequencing plates, and reagent kits)o Last order date: October 3, 2025o Last ship date: December 15, 2025Revio SMRT Cells are not affected by this change and will continue to be available and supported.Recommended AlternativesPacBio recommends upgrading to the SPRQ chemistry kits and using Revio software version 13.3 to benefit from:33% higher yield per SMRT Cell4× lower DNA input requirements10% increase in 5mC CpG methylation calling accuracyOn-instrument 6mA methylation calling to support the Fiber-seq assayIf your department is using any of the affected products, we encourage you to begin planning your transition as soon as possible.
The month of May is National Small Business Month, and UCSF Anchor Institution Mission (AIM) Procurement team and the Small Business Office represented the University at two industry-focused events. The National Association of Educational Procurement (NAEP) Educational Procurement Innovation Conference (EPIC) 2025 conference and San Francisco Small Business Week provided learning and networking opportunities to contribute to procurement relationships. NAEP EPIC25 National ConferenceAt the NAEP EPIC 2025 national conference May 4-7, the UCSF Anchor Institution Mission (AIM) Procurement team and the Small Business Office joined forces with Stygian HC and the Chief Procurement Officer (CPO) at University of California (UC) Berkeley to deliver a presentation titled “Empowering Small Business Growth”. This moderated session featured multiple experts who discussed our small business distributor alliance program with Grainger and Stygian HC. The panel shared diverse perspectives and engaged in an insightful dialogue with each other and the audience.UCSF’s commitment to advancing small businesses and fostering partnerships was highlighted at the conference. The information provided learning opportunities for all attendees and demonstrated, most importantly, that every purchasing decision -- whether routine or strategic-- plays a crucial role in creating a dynamic procurement landscape. UCSF at San Francisco Small Business WeekUCSF’s AIM Procurement team and Small Business Office supported the annual San Francisco Small Business Week that took place May 5-9. (UCSF holds a board member seat with the San Francisco Chamber of Commerce.) The annual event, presented by Wells Fargo, offered a variety of events, workshops, and networking opportunities for local entrepreneurs to connect, learn, and thrive. At the closing celebration, AIM Procurement and Small Business Office were able to connect with SF Chamber leadership.
UCSF Supply Chain Management Logistics offers storage services at the Oyster Point warehouse in South San Francisco, with 280,000 cu. ft. of capacity for short-term and long-term storage for our customers, including UCSF Health Hyde Hospital, UCSF Health Stanyan Hospital, and Benioff Children's Hospital Oakland. From documents (e.g., financial records, research material) to dental exam chairs, they store it all.Fun fact: Logistics has document storage materials that have been safely stowed at Oyster Point since the 1980s.Reducing Clutter and Opening Capacity For years, the Oyster Point facility was near capacity, forcing some campus departments to seek commercial storage solutions. However, over the last two years, Lead Storekeeper Donte Casey and the Storekeeping team have worked with several departments to clear obsolete materials. The team has reduced storage inventory at Oyster Point by 45 percent, saving departments across UCSF $61,000 a month in storage spend. This has freed space for other priority storage needs, such as a temporary 28,000-cu. ft. storage and project workspace to support UCSF Health Hyde Hospital, and UCSF Health Stanyan Hospital.Spring cleaning is a continuing trend, with more departments and labs looking at their storage inventories prior to the end of the academic/fiscal year. Recently, a disposal order was confirmed for 1,100 boxes—creating space for a lot of new material!“While Finance operates as much as possible paper-free, we had a lot of files from our Controller’s Office stored at Oyster Point due to historical practices and specific record retention policies," said Angie Marinello, Operations Manager, UCSF Finance. "Donte Casey was helpful in providing instructions and a valuable follow-up call that ultimately saved time with the final requests to be submitted."Storage Tips from the Logistics Pros Know what you stow. Departments should periodically review their storage inventory reports via the Logistics Online Warehouse. Additionally, departments can review materials in-person at Oyster Point or have them pulled and delivered to their campus location—both services require a Logistics service request.Storage is not surplus. Large items sent to Oyster Point are inventoried and stored on behalf of customers for as long as they require our services. Materials are never disposed of without signed consent. Avoid paying storage costs for obsolete materials by checking your inventory routinely. Initiate disposal or surplus when appropriate.Storage is a journey. Logistics has implemented a requirement for customers to assign a disposal review date—no more than two years out— for all new equipment storage orders. Documents should be reviewed in line with UCSF records management and retention policy. When storage materials reach the disposal review date, Logistics can send friendly reminders. Departments will be prompted to review items and decide whether the materials should remain in storage, be returned to the campus location, or to initiate disposal.Storage comes with support. The Logistics Large Item and Boxed Storage webpage includes examples of long- and short-term storage, how to store/manage your materials, and resources.A Helping HandIf you have documents or equipment in storage at Oyster Point, you are welcome to arrange an appointment to view your materials. Donte and his teammates are happy to help and can assist in getting materials processed for shredding or disposal. “Helping people is the best part of what I do. There is nothing like finding that one box that a customer is desperately looking for.” —Donte Casey, Lead StorekeeperDonte and the Storekeeping team exemplify our PRIDE values, ensuring that storage services run smoothly and efficiently. Keep up the great work, team!
With summer travel on the horizon, University of California Office of the President (UCOP) Central Travel Office is offering tips to help you be a savvier, smarter, and thriftier traveler. Smart Travel StrategiesFly early in the day to reduce the chance of delays.Choose nonstop flights when possible to lower emissions.Stick to one airline all the way to your destination as airlines can only commit to their own schedules, and if one cancels, it is not the responsibility of the other to adjust your connecting flight.Download airline apps and check-in online ahead of time.For international trips, make sure you’ve entered your passport details on the airline site so it goes a little smoother at the check-in counter. Access to the app and its convenience will require you join the loyalty program.Ensure your TSA PreCheck/Global Entry number is in your profile for a smoother security experience.Arrive early (2 hours for domestic flights, 3 hours for international flights) to navigate longer lines.Carry-on only? Save time at check-in and skip baggage claim.Snap a photo of checked luggage to assist with claims if it’s lost.Board early for overhead bin space.Fully charge devices and bring a power bank.Photograph travel docs (ID/passport/credit cards) in case of loss.Watch for schedule changes and wait before responding unless your flight is within 48 hours. Do not act on them immediately, unless your flight is within a couple of days of the change (our webinar recording found in the travel portal on schedule changes dives into why you should allow yourself time to research your options from full cancellations to destination changes to airline switches). Know your rights during delays/cancellations.Loyalty Has Its PerksEnrolling in airline, rental car, and rideshare loyalty programs often unlocks additional savings and faster service. University of California's (UC’s) travel contracts already offer great perks, and combining these with your loyalty program status can mean:Free checked bagsPriority boardingPreferred seatsExpedited car rental pickupUpgrades at the airport (if available)UC Status Match & Program PerksAlready have status with an airline? You may qualify for a UC-specific status match with:AlaskaDeltaLATAMUnitedBelow are programs that allow you to link your personal United, Uber, Hertz, and Enterprise accounts to UC and gain significant benefits. All links can also be found in our Connexxus travel portal:United “Break for Business” gives up to 10% discount when booking directly at united.com.Hertz and Enterprise allow access to all UC contracted rates when reserving a vehicle on their websites.Uber Business provides Priority pickup, where our travelers are prioritized over others, especially at peak/high-demand times or areas (such as conventions or airports).
Justin Sullivan, UCSF Associate Vice Chancellor and Chief Procurement Officer, shares how new tariffs impact university supply chain and what steps are being taken to manage costs and disruption.
