I opened a ticket with SCM Response Team, but I forgot to add something. Who should I contact?

Help us help you…When you open a ticket, you’ll receive an auto-response with your ticket number. If you would like to provide additional details or documentation, simply reply to that email. This will ensure all details are maintained on the ticket, even if the ticket is re-assigned or escalated to a different technician. (Please do not email the technician directly – the information be will left off the ticket and delay our response.)