Equipment Receiving, Assembly and Delivery FAQs


How do I arrange to have my equipment routed through Logistics-DSM's Oyster Point facility?

The BearBuy requester in your department must select: 

Oyster Point, Oyster Point, 2418REC
620 Forbes Blvd. Oyster Point
So. San Francisco, CA 94080

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How do I know when my equipment is received at Oyster Point?

One of our Logistics-DSM employees will contact you the day that your equipment arrives at Oyster Point. Delivery details will be established to meet your needs.

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What if my lab is not ready to take possession of our equipment immediately?

If your equipment needs to be held for a short period of time, we are happy to hold it for you. Should your equipment require longer-term storage, we are able to provide this service on a per-cubic-foot storage basis.

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How do I setup a specific delivery date and time?

Please place a labor request in our UCSF Logistics Online Warehouse website found on MyAccess. If you are first time user of the UCSF Logistics Online Warehouse website, please fill out and submit a Logistics New Account Form.

  • Select from Service Request >“Labor Services”
  • Fill out the description of labor; include your BearBuy purchase order number and other information to complete the delivery
  • Click “Continue” to the confirmation page.
  • Select your preferred work date
  • Select the building and room where you want your equipment to be delivered
  • Enter Chart of Accounts (COA) information
  • Click “Continue” to finalize your labor request

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How do I fill out a labor service request?

  • Navigate and login to MyAccess
  • Sign in with your MyAccess credentials
  • Scroll down the page and click  UCSF Logistics Online Warehouse link
  • Click on Service Requests
  • Click on Labor Services
  • Fill out the 200-character field with a brief description of the service needed
  • Click Continue
  • Fill out the mandatory fields and any others that pertain to your order on the common information page
    • Select your Preferred Work Date
    • Select your Location/Building
    • Select your Room Number
    • Enter your Location Contact
    • Enter Location Phone Number
    • Select your Business Unit
    • Enter your Account Number
    • Enter your Fund number
    • Enter your Department ID if different then auto-fill
    • Enter your Project ID
    • Enter the Function
    • Click if your request requires:
      • Decontamination Completed
      • Signature
    • Click I Agree to Terms and Conditions
    • Click Continue
    • Click Continue

Make a note of your Labor Services Request Number – this is your reference number if you have a question.

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If I have an open labor request and do not wish to use it, how do I cancel it?

  • Navigate and login to MyAccess
  • Sign in with your MyAccess credentials
  • Scroll down the page to the UCSF Logistics Online Warehouse link
  • Click on the UCSF Logistics Online Warehouse link
  • Click on My Reports
  • Click on Order Status
  • Click on Search
  • Locate your order number and click to open
  • Click cancel

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