Delivery/Pickup Fees are charged for all gas and alcohol purchases
Your COA chart string will be charged for the purchase price plus delivery and pickup fees upon purchase. Charges are applied to COA Account 52202 and are found as two different COA journal transaction codes for each order:

• Purchase of Gas and Alcohol: Product & Labor Scvs
• Delivery of Gas and Alcohol: Delivery Fee

The delivery date for stocked gas and alcohol items is determined by the date selected within the “Preferred Work Date” calendar (pending item availability) when you place your order through the Logistics Online Warehouse. Cutoff time for next-day delivery is 2 p.m. (pending stocked items availability).

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If you need your order sooner, please call our gas/alcohol specialist with your order number at (415) 502-6245 by 3 p.m. Monday through Friday. We will arrange delivery based on product and staff availability to fulfill the order. The current rush delivery charge is $196 per man hour and to roll the truck, with a two-hour minimum charge of $392. Standard delivery/pickup charges per cylinder still apply.

Effective July 1, 2022, Logistics no longer issues recharge refunds for gas and alcohol items ordered/delivered or refused during the delivery. The administrative and staff cost for handling the fulfillment of the order, returning the items, processing a recharge refund exceeds the value of the purchase.

Due to ongoing vendor supply chain and fulfillment issues, we encourage you to only order what you need. Storage space is sometimes limited and regulated by the Fire Marshal, so be sure to take everything into consideration when ordering gas and alcohol.

What if our department placed too many orders or ordered too many items?
Customers with access to the Logistics Online Warehouse website:

• Have access to view ALL current and past order(s) made within their department (DEPT ID) before placing an order.
• Can cancel ANY order(s) that has a “Web Pending” order status prior to the warehouse starting the order fulfillment.
• Placed an order for too many items, simply cancel the current order and start a new order with fewer items.

Cylinder rental (aka: demurrage) is calculated by the number of days the cylinder is in possession of the customer. The customer continues to be billed with charges on a daily rate basis for as long as the cylinder remains part of the customer's inventory. Please contact Supply Chain Management (SCM) Logistics as soon as possible should you identify discrepancies in cylinder inventory or rental changes. Charges are applied to COA Account 52202 for monthly cylinder rental fees and referenced as COA journal transaction code: Demurrage Fees

Please note: SCM Logistics does not refund cylinder rental fees, nor do we stop cylinder rental charges until your cylinder rental inventory has been adjusted and the supplier loss of use (LOU) has been satisfied for missing gas cylinder(s). See Missing Rental Gas Cylinder(s) below.

It is the department’s responsibility to manage its gas cylinder rental inventory delivered to the ship-to location selected by the purchaser for each order.

Use the Online Warehouse/Reports – Cylinder Rental inventory report to verify your cylinder inventory by matching the barcode (Delivery Inventory Sticker) found on each cylinder against the barcode line detail found on the report. Report variances by email to [email protected].

Missing rented gas cylinder(s) will incur a supplier loss of use (LOU) fee for each missing/unreturned cylinder. All gas purchases made through the Logistics Online Warehouse are delivered in rented gas cylinders unless the department supplies a customer-owned cylinder (COC) for refill. Gas cylinders delivered by Logistics – Oyster Point should only be picked up by Logistics to relieve your department’s responsibility and to stop rental charges.

* Do not release any gas cylinders to the gas supplier when the cylinder and the gas within was purchased through the Logistics Online Warehouse website. For your department to receive credit on a cylinder rental return, all rented cylinders must be picked up and accounted for by Logistics – Oyster Point.

A supplier LOU is a means for a gas supplier to cover the replacement cost of the cylinder and administrative fees to manage the missing inventory out of their systems and add a new cylinder into their supply network. LOU fees are determined by the supplier and vary by cylinder material, size and valve type. LOU fees are a part of doing business and have been approved per University of California (UC) statewide contract to keep cost as low as possible.