Q: I have a voucher (invoice) in BearBuy that is pending Match Exception approval due to a price/amount or quantity discrepancy. Should I reject the voucher?

A: A voucher should only be rejected if the supplier has confirmed that the invoice is void and payment is no longer expected. It is important to contact the supplier directly and address any pricing or quantity discrepancies. In most cases, suppliers will issue a credit or revise an invoice for any pricing issues.