BearBuy Tips & Tricks

Why shouldn’t I copy an old order to a new shopping cart? What are the risks?

While the BearBuy system allows you to copy an old order to a new shopping cart, it is not recommended for the following reasons:

  1. Key order details such as the shipping address and accounting codes will copy to your new cart at the line item level and override any information you enter at the header level. Not updating the shipping address and accounting codes for each line item in the new cart may cause your order to be shipped to the wrong address and the invoice being charged to the wrong funds.
  2. Attachments on the old order, such as the quote, contract, or statement of work (SOW), may copy over to your new order. If you don’t remove each attachment, the supplier will receive these document(s) along with your purchase order (PO).
  3. Any recent updates to the supplier’s profile such as the supplier’s address or PO dispatch fax/email will not be reflected on your order. Instead, it will list the supplier information on your original order. This means your PO may be sent to an outdated fax/email that the supplier no longer monitors, and the supplier may delay fulfilling your order until you have submitted a new PO with the correct address.