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I rejected a voucher (invoice) in BearBuy. Will the supplier be automatically notified by BearBuy?
What can I do to prevent payment delays on my BearBuy orders?
Follow the guidelines below:
Q: I have a voucher (invoice) in BearBuy that is pending Match Exception approval due to a price/amount or quantity discrepancy. Should I reject the voucher?
Q: I will be out of the office for vacation. How do I set up a substitute in BearBuy?
A: Follow the instructions for your BearBuy role(s):
Q: I am submitting a BearBuy Change Order Request Form to change the unit price or to increase the total Purchase Order (PO) amount. Do I need to request on the form that the PO be sent to the supplier?
Q: I am a BearBuy Match Exception Handler and I recently had to approve each new voucher on my purchase order before they are paid. Why do I have to approve each voucher?
Q. A purchase order (PO) is over-invoiced, but a new voucher has been applied to it. A BearBuy Change Order Request Form was previously submitted to revise the PO and is pending. Do I wait for the Change Order Request Form to be processed before I approve the voucher?
Q: A voucher was rejected and notes were entered that it should be paid on another purchase order (PO). Why is the invoice still unpaid and does not appear on the other PO?
When should I use the Buyer Intervention checkbox on my BearBuy requisitions?
An item from my purchase order (PO) was returned and the supplier will send a credit memo. If the PO is closed, should I submit a BearBuy Change Order Request to reopen the PO?